Privacy Information Hint Technology

1. INTRODUCTION

With this information text ("Privacy Information"), Hint Technology Stockholm AB ("Hint"/"we") inform individuals of how we process their personal data under the General Data Protection Regulation (the “GDPR”).  

We appreciate your interest in our service and website, and your integrity is important to us. This Privacy Information describes what personal data we process when you visit our website, sign up for our waitlist and participate in our survey.  

2. CONTROLLER

Hint Technology Stockholm AB
Corporate identification number: 559333 - 5911

Address: Dalagatan 9 H
113 61 Stockholm

E-mail: [hey@hint.media]

3. CATEGORIES OF PERSONAL THAT WE PROCESS

Hint process your personal data when you visit our website, sign up for our waitlist and participate in our survey.

Visit our website
We will not collect any of your personal data when you visit our website. We use third party service providers such as Google Analytics and Hotjar why anonymized information about your visit will be collected and processed via Cookies our cookie policy

Sign up for our newsletter
When you sign up for our newsletter we process your email address.

Sign up for our waitlist
When you sign up for our waitlist we process your email address.

Take part in our survey
When you take part in our survey, we collect and process the following personal data:
- Name,
- Age,
- Gender,
- Country (location), and
- Information related to your experience and issues with current streaming services, how often you use streaming services, types of used devices, preferred methods of streaming, and similar.

When you visit our website, sign up for our waitlist and participate in our survey, Hint collects the personal data directly from you during the sign-up process and the survey. The provision of personal data is necessary for us to be able to add you to our waitlist, provide you with our newsletter and provide you with our questions and use the survey to understand what you as a consumer expect from our service.

4. PURPOSES AND LEGAL BASIS FOR PROCESSING

Sign up for our newsletter

When you sign up for our newsletter, we process your personal data in order to inform you about updates of our service, features of our service and general information on how we can help improve your streaming experience.

The lawful basis for this processing is to act on your request to receive the newsletter.

Should you ever want to de-register from our newsletter and opt-out from future contacts, you can do so at any time by emailing [hey@hint.media] to have your data removed from our records.

Sign up for our waitlist

We process your personal data in order to be able to provide you with information on how you can take part in our survey and to send you a link on how to access the aforementioned survey.

The lawful basis for this processing is done to act on your request to join our waitlist.

Should you ever want to de-register from the waitlist and opt-out from future contacts, you can do so at any time by emailing [hey@hint.media] to have your data removed from our records.

Participating in our survey

When you choose to participate in our survey, you will receive a formula with questions relating to your taste in streaming-methods, current streaming method, service provider, age, gender, preferred devices and similar. We collect the personal data for the following purposes:

- To be able to contact you regarding our service,
- To determine whether we are able to provide you with our service,
- To profile you as a user of our service to understand what you may and may not like,
- To improve our AI related to providing you with recommendations, and
- To understand your streaming behavior and issues with current streaming services/methods in order to improve our service.

The lawful basis for processing your personal data related to the survey is your consent, which you give prior to filling out the questions. Should you ever want us to stop processing your personal data and withdraw your consent, you can do so at any time by emailing [hey@hint.media].  If requested, we will remove your personal data from our records.

5. FOR HOW LONG DO WE KEEP THE PERSONAL DATA?

We will process the personal data only as long as necessary for the purposes set out above. If you participate in our survey, the data connected to the survey which you have participated in will be stored for as long as we have your consent to store your data, for a maximum period of one (1) year.    

6. WHO CAN WE SHARE THE PERSONAL DATA WITH?

In order for us to be able to act on your request related to newsletter, waiting list and survey, we may transfer your personal data to be processed by suppliers of Hint, e.g., suppliers of IT-services. Hint has entered into data processing agreements with all suppliers that meet the requirements of applicable data protection regulation.

Regarding our website and survey, Hint is currently working together with Typeform. Typeform has created the survey related documents and is processing and storing all personal data collected by the survey, including your email address, on behalf of Hint.

7. TRANSFERS TO THIRD COUNTRIES

Hint is always looking to process and store all personal data within the EU/EEA. However, since this is not always possible, Hint will always ensure compliance with applicable data protection regulation regarding transfers of personal data to third countries. Hence. Hint will only transfer personal data to any recipient outside of EU/EEA provided that:

(i) the third country ensures an adequate level of protection of personal data under a decision issued by the EU Commission,
(ii) there are appropriate security measures in place according to applicable data protection legislation, or
(iii) there is any other exception under applicable data protection legislation.

8. RIGHTS

According to the GDPR you have the right to request:

- Information from Hint about how we process personal data, and request access to the personal data we process about you
- Correction of incorrect or incomplete personal data
- Deletion of your personal data in some cases, e.g., if your personal data is no longer necessary for the purposes for which they were collected
- Objection to processing that relies on legitimate interests
- Restriction of the processing of your personal data meaning that you request Hint to limit its processing of your personal data under certain circumstances
- Receipt and transfer personal data to another controller in some cases (data portability)

You also have the right to lodge complaints regarding the processing to the Swedish Authority for Privacy Protection or other competent supervisory authority within the EU. When requesting access to your personal data, please contact Hint at our email address: [hey@hint.media]